Frequently asked questions

Full Deck is an iOS and Android app that tracks the recurring statement credits on your premium credit cards: dining, travel, entertainment, rideshare, and more. It shows how much of each credit you have used in the current period, when it resets, and reminds you before it expires.

Full Deck supports cards from Amex, Chase, and Bank of America, including the Amex Platinum, Amex Gold, Chase Sapphire Reserve, and Delta SkyMiles Reserve. You can link an account even if it holds other cards; credits appear for the cards in our catalog. More cards are on the way, and you can request the card you carry from inside the app.

Request it. There is a card request option inside the app, or email info@sgstudios.dev with the card you carry. Requests directly shape which cards we add next.

Full Deck is built for your phone, where reminders actually reach you. The website is here for answers and support.

No. Nearly all credits are tracked automatically: Full Deck reads the statement credits that already appear in your synced transaction activity. Manual entry exists only for the small number of credits that live in a separate wallet or portal outside your statement.

Each credit follows its own cycle: monthly (calendar month), quarterly (Jan to Mar, Apr to Jun, Jul to Sep, Oct to Dec), semi-annual (Jan to Jun, Jul to Dec), or annual (calendar year). Full Deck shows the active window for every credit and counts down to the reset.

Transactions sync automatically through Plaid. When an issuer posts a statement credit to your account, Full Deck picks it up on the next sync and updates that credit’s usage for the period.

Card connections are handled by Plaid, the same service used by major financial apps. You authenticate directly with your bank, and Full Deck receives a read-only token. We can see transactions; we can never move money or make changes to your account.

No. Your bank username and password are entered with your bank via Plaid and are never seen or stored by Full Deck. Sensitive integration data, like Plaid access tokens, is encrypted at rest.

Never. Full Deck has no advertisers and does not sell personal data. The subscription is the business model. See the privacy policy for the full details.

$1.99/month or $19.99/year, which includes your first linked card. Each additional card is $1/month or $10/year. For example, two cards cost $2.99/month or $29.99/year.

Every new account starts with a 1-month free trial with full access. Billing starts automatically when the trial ends, unless you cancel first.

Subscriptions purchased in the app are billed through the App Store or Google Play, so you cancel or change plans in your store subscription settings (Settings > your name > Subscriptions on iOS, or Play Store > Payments and subscriptions on Android). If you subscribed on the web earlier, manage billing from Account > Subscription, which opens the Stripe customer portal.

Pricing scales with linked cards, so adding a card moves you to the next tier and removing one moves you down. Proration follows the App Store or Google Play rules for plan changes.